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TradeKosmos Social Business Appliance
Integrate professional Social Media Services, manage Social Commerce and Social Media Optimization.
Summary
Professional Social Media services? Twitter or Facebook? Not necessarily. It could be YOUR PLATFORM.
It's time to breathe new life into your online business: Welcome to the new Social Business Appliance.
Users establish profiles and generate status updates—which might be questions, bits of information or relevant hyperlinks—that are aggregated and broadcast to co-users in their personal network, whose own comments and updates are then incorporated into a running feed. Users can follow each other, join groups and create forums in the manner they would do on Twitter, Facebook or Wordpress. Users can follow members from around the whole network, not just within their own workgroups, which helps deactivate some of the silo mentality common in corporations. And profiles can be searched for needed skill sets.
TradeKosmos combines the best of both worlds — integration of public social online services but also built-in business-appropriate limitations, such as the ability for management to control access to sensitive information, documents or groups. Leveraging the social features popularized by Facebook, Google and Twitter, TradeKosmos empowers customers with a new level of productivity only possible in the cloud. TradeKosmos’s social collaboration technology enables customers to collaborate around more than just profiles, users can also follow groups, events, discussions, documents, business processes and application data.
Social Business Appliance allows you to monitor external conversations on Twitter, Facebook, other social channels and RSS feeds, and then helps you respond quickly and appropriately. TradeKosmos Products enable you to integrate social media as a seamless part of your overall brand strategy. Together, they allow you to engage your members or customers in authentic conversations that increase satisfaction, build loyalty, and drive your business goals.
Details
Here’s a few key reasons why leaders choose TradeKosmos Social Business Appliance for their Online Collaboration Communities.
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Profiles
Directories with a sea of faceless names are a thing of the past. Use TradeKosmos profiles across multiple platform applications to promote collaboration and share your expertise. Let colleagues, members and partners access your business profile to share important information and learn about you, your services and your company.
The experience and data is consistent everywhere and updated in real time. Profiles can be specified as company-profiles, personal-profiles or gateway-profiles. The registration process is handeled via self-service, eVoucher or import methodes (EAI).
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Groups
Gather users, members, experts or teams together to collaborate on e.g. business topics, events or issues. With the TradeKosmos Social Business Appliance, users will create and follow groups to collaborate and share important updates and business information directly.
In business today, users frequently form new teams and work together on important projects or task forces. TradeKosmos Groups help your teams get organized, share information, collaborate, follow on documents, and work more productively to get things done. You can even set up private groups so you can work privately on sensitive projects with specific members or colleagues. Groups are easy to create, even easier to use and can be combined with TradeKosmos collaboration features. Learn more.
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Updates
Users can generate status updates—which might be questions, bits of information or relevant hyperlinks—that are aggregated and broadcast to co-users in the network, whose own comments and updates are then incorporated into a running feed. Users can follow and inform each other in the manner they would do on Twitter or Facebook. This makes it easy to monitor real-time activity across multiple business processes, groups, or any other application using the TradeKosmos platform.
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External Social Network Support
Expand your platform's reach, increase engagement in conversations with your members, customers and prospects on the social web, and provide support in real-time with TradeKosmos. You want to start a real-time search for Tweets or Twitter Accounts? No problem! Twitter or Facebook are also integrated with the Social Business Appliance, so your users are able to connect to them. Manage multiple external social networks and communities through one environment: TradeKosmos Social Business Appliance!
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Authentification and Security
TradeKosmos Social Business Appliance supports the sophisticated sharing model built into the TradeKosmos platform. Share and collaborate on information based on the permissions and groups that you choose to configure. Social Business Appliance makes sure people see only what publishers want them to see. Credentials are now more secure than ever with all login information passing via encryption from the browser and through servers. TradeKosmos fully supports OAuth, an authentication method that lets you use apps without them storing your password.
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Feeds
Monitor all activity in one place, for all the business systems that are important to you. Group and personal feeds reflect all the activity you care about in real time, so you can make important decisions and proactively solve problems. Finally, you'll have one place to see all important updates and information.
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Content sharing
Share important items and documents, like spreadsheets, presentations, or other files in TradeKosmos applications using Social Business Appliance. Documents you choose to share with groups or in feeds are available to your members or colleagues, all inside your business applications.
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Direct messaging
Direct messages—or DMs—are a private messaging channel. This type of collaboration provides real-time direct text-based communication between two or more people using TradeKosmos Social Business Appliance.
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Discussions, Forums and more
Discussions, Forums, Blogs, Idea Exchanges or Knowledge Bases encourage conversations (many-to-many, one-to-many, etc.) where community members post and reply to each other. They are an essential part of any platform community. Learn more.
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Following
See who's following you and who you're following. Easily gather your most important followers into a List of their own. To receive Updates you follow other people, companies, topics or simply whole groups you’re interested in—which means you get their update messages as they post (put another way, their messages show up in your incoming timeline on your personal home page). Conversely, people get your messages by following you or a group.
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Multi Stream
Never miss an Update with TradeKosmos's multiple streams feature. Organize your Updates or social networks into topics, news, search terms, keyword tracking - whatever you like! Or just send one message to multiple Twitter accounts simultaneously.
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URL Wrapping
If you post a link in your Update on TradeKosmos via the website, we automatically shorten the URL for you. There are a number of services—URL shorteners—that take regular links and shrink them down to a manageable length for Updates.
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Enterprise Search
Social Business search is powered by TradeKosmos Search Appliance. Our award–winning metasearch technology searches and returns the best results from data sources you define in seconds, including content from external social networks or providers.
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TradeKosmos Integration Advantage
All TradeKosmos Platform Products are tightly integrated. This ensures a cohesive platform experience, and a seamless path for adding new services that help sustain and grow platform participation.
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Learn more about our Platform Products
Contact us Today!
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